/* Support Unggul — panel admin internal. Light-only, Petrol. */
:root{
  color-scheme:light;
  --petrol:#0f766e;--petrol-600:#0d675f;--petrol-700:#0b5a53;--petrol-800:#0a3f3a;--petrol-300:#5eaaa2;
  --petrol-tint:#eaf4f2;--petrol-tint-2:#dcecea;
  --paper:#eef2f1;--card:#ffffff;--ink:#0e1c1a;--ink-2:#3d5350;--ink-3:#7d908d;
  --line:#e0e8e6;--line-2:#cbd8d5;
  --eng:#2563eb;--eng-bg:#e6efff;--pur:#b45309;--pur-bg:#fdf0d9;--tek:#15803d;--tek-bg:#dff2e5;--prod:#be185d;--prod-bg:#fce7f0;
  --baru:#2563eb;--baru-bg:#e6efff;--proses:#b45309;--proses-bg:#fdf0d9;--tunggu:#9a6a00;--tunggu-bg:#fbf0d0;--selesai:#15803d;--selesai-bg:#dff2e5;--tolak:#dc2626;--tolak-bg:#fdecec;
  --sans:"Segoe UI Variable","Segoe UI",system-ui,-apple-system,Arial,sans-serif;
  --mono:"SFMono-Regular","Consolas",ui-monospace,monospace;
  --shadow:0 1px 2px rgba(11,90,83,.05),0 20px 44px -30px rgba(11,40,37,.4);
}
*{box-sizing:border-box;}
html,body{height:100%;}
body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--sans);line-height:1.5;-webkit-font-smoothing:antialiased;}
.mono{font-family:var(--mono);}
a{color:inherit;}

/* ===== shell ===== */
.ashell{display:flex;min-height:100vh;}
.side{flex:0 0 232px;background:var(--petrol-800);color:#cfe6e2;display:flex;flex-direction:column;padding:16px 0;position:sticky;top:0;height:100vh;}
.side-brand{display:flex;align-items:center;gap:10px;padding:4px 18px 18px;text-decoration:none;}
.side-brand .mk{width:32px;height:32px;border-radius:9px;background:rgba(255,255,255,.15);border:1px solid rgba(255,255,255,.22);display:grid;place-items:center;font-weight:800;font-size:16px;color:#fff;}
.side-brand b{color:#fff;font-size:15px;font-weight:800;display:block;line-height:1.1;}
.side-brand span{font-size:10px;color:rgba(255,255,255,.55);text-transform:uppercase;letter-spacing:.08em;font-weight:600;}
.side-sec{font-size:10px;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.38);font-weight:700;padding:14px 18px 6px;}
.side a.nav{display:flex;align-items:center;gap:11px;padding:9px 18px;color:rgba(255,255,255,.72);font-size:13.5px;text-decoration:none;transition:.12s;}
.side a.nav:hover{color:#fff;background:rgba(255,255,255,.06);}
.side a.nav.on{color:#fff;background:rgba(255,255,255,.12);font-weight:600;box-shadow:inset 3px 0 0 var(--petrol-300);}
.side a.nav .ico{width:18px;text-align:center;font-size:14px;flex:none;}
.side a.nav .ct{margin-left:auto;background:#f59e0b;color:#3a2500;font-size:10.5px;font-weight:800;border-radius:999px;padding:1px 7px;font-family:var(--mono);}
.side-user{margin-top:auto;display:flex;align-items:center;gap:10px;padding:14px 18px 4px;border-top:1px solid rgba(255,255,255,.1);}
.side-user .av{width:34px;height:34px;border-radius:50%;background:var(--petrol-300);color:var(--petrol-800);display:grid;place-items:center;font-weight:800;font-size:12.5px;line-height:1;flex:none;}
.side-user b{color:#fff;font-size:12.5px;display:block;line-height:1.15;}
.side-user span{font-size:10.5px;color:rgba(255,255,255,.55);}
.side-user form{margin-left:auto;}
.side-user button{background:transparent;border:none;color:rgba(255,255,255,.6);cursor:pointer;font-size:14px;padding:4px;}
.side-user button:hover{color:#fff;}

.amain{flex:1;min-width:0;display:flex;flex-direction:column;}
.atop{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px 24px;border-bottom:1px solid var(--line);background:var(--card);}
.atop h1{font-size:18px;font-weight:800;margin:0;letter-spacing:-.01em;}
.atop .who{font-size:12.5px;color:var(--ink-3);}
.acontent{padding:24px;}

/* ===== kpi ===== */
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px;}
.kpi{border:1px solid var(--line);border-radius:13px;padding:15px 16px;background:var(--card);position:relative;}
.kpi .k-ic{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;font-size:16px;margin-bottom:10px;}
.kpi .k-n{font-size:26px;font-weight:800;letter-spacing:-.02em;font-variant-numeric:tabular-nums;line-height:1;}
.kpi .k-l{font-size:12.5px;color:var(--ink-2);margin-top:4px;}
.kpi.baru .k-ic{background:var(--baru-bg);color:var(--baru);}
.kpi.proses .k-ic{background:var(--proses-bg);color:var(--proses);}
.kpi.tunggu .k-ic{background:var(--tunggu-bg);color:var(--tunggu);}
.kpi.selesai .k-ic{background:var(--selesai-bg);color:var(--selesai);}

/* ===== toolbar / tabs ===== */
.sec-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:12px;flex-wrap:wrap;}
.sec-head h2{font-size:15px;font-weight:800;margin:0;}
.tabs{display:flex;gap:4px;background:var(--paper);border:1px solid var(--line);border-radius:10px;padding:3px;}
.tabs button{border:none;background:transparent;font-family:var(--sans);font-size:12.5px;font-weight:600;color:var(--ink-2);padding:6px 13px;border-radius:7px;cursor:pointer;}
.tabs button.on{background:var(--card);color:var(--petrol);box-shadow:0 1px 3px rgba(0,0,0,.08);}
.searchbox{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ink);border:1px solid var(--line-2);border-radius:9px;padding:7px 12px;background:var(--card);min-width:220px;}
.searchbox input{border:none;outline:none;background:transparent;font-family:var(--sans);font-size:13px;color:var(--ink);width:100%;}

/* ===== table ===== */
.tbl-wrap{border:1px solid var(--line);border-radius:13px;overflow:hidden;background:var(--card);}
table{width:100%;border-collapse:collapse;font-size:13px;}
thead th{text-align:left;font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3);font-weight:700;padding:11px 14px;background:var(--paper);border-bottom:1px solid var(--line);}
tbody td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:middle;}
tbody tr:last-child td{border-bottom:none;}
tbody tr{cursor:pointer;transition:.1s;}
tbody tr:hover{background:var(--petrol-tint);}
.tno{font-family:var(--mono);font-size:12px;color:var(--petrol);font-weight:600;white-space:nowrap;}
.who-c b{display:block;font-weight:700;font-size:13px;}
.who-c span{color:var(--ink-3);font-size:11.5px;}
.subj-c{max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.cat{font-size:11.5px;font-weight:600;padding:2px 9px;border-radius:6px;white-space:nowrap;}
.cat.engineering{background:var(--eng-bg);color:var(--eng);}.cat.purchasing{background:var(--pur-bg);color:var(--pur);}.cat.teknisi{background:var(--tek-bg);color:var(--tek);}.cat.product{background:var(--prod-bg);color:var(--prod);}
.pill{font-size:11.5px;font-weight:700;padding:3px 11px;border-radius:999px;white-space:nowrap;display:inline-flex;align-items:center;gap:5px;}
.pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;}
.pill.baru{background:var(--baru-bg);color:var(--baru);}
.pill.diproses,.pill.menunggu_divisi,.pill.menunggu_pelapor{background:var(--proses-bg);color:var(--proses);}
.pill.selesai,.pill.ditutup{background:var(--selesai-bg);color:var(--selesai);}
.pill.ditolak{background:var(--tolak-bg);color:var(--tolak);}
.pic-cell{display:flex;align-items:center;gap:8px;}
.av{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:11px;line-height:1;color:#fff;flex:none;background:var(--petrol);text-transform:uppercase;}
/* Dibatasi ke span di dalam blok teks — kalau pakai `.pic-cell span`, aturan ini
   ikut menimpa `.av` (specificity lebih tinggi) dan avatar jadi block + abu-abu. */
.pic-cell b{font-size:12.5px;font-weight:600;}
.pic-cell > div span{font-size:11px;color:var(--ink-3);display:block;}
.dash{color:var(--ink-3);}
.empty-row{text-align:center;color:var(--ink-3);padding:32px;font-size:13px;}
.pager{padding:12px 14px;}
.pgbtn{font-family:var(--sans);font-size:12.5px;font-weight:600;color:var(--ink-2);background:var(--card);border:1px solid var(--line-2);border-radius:8px;padding:6px 12px;cursor:pointer;}
.pgbtn:hover:not([disabled]){border-color:var(--petrol-300);color:var(--petrol);}
.pgbtn[disabled]{opacity:.45;cursor:default;}

/* ===== detail (read-only utk #1) ===== */
.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--ink-2);font-size:12.5px;font-weight:600;text-decoration:none;margin-bottom:14px;}
.det-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:18px;}
.det-head h1{font-size:20px;font-weight:800;margin:4px 0 3px;letter-spacing:-.01em;}
.det-head .tno{font-size:12px;color:var(--ink-3);}
.det-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:22px;}
.card2{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:20px 22px;}
.block-h{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:700;margin:0 0 10px;}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;font-size:13px;}
.kv dt{color:var(--ink-3);}.kv dd{margin:0;font-weight:500;}
.desc-box{background:var(--paper);border:1px solid var(--line);border-radius:10px;padding:14px;font-size:13.5px;color:var(--ink-2);line-height:1.6;margin-top:14px;}
.gallery{display:grid;grid-template-columns:repeat(auto-fill,minmax(84px,1fr));gap:9px;margin-top:12px;}
.thumb{aspect-ratio:1;border-radius:10px;overflow:hidden;border:1px solid var(--line-2);display:block;}
.thumb img{width:100%;height:100%;object-fit:cover;display:block;}
.tl{position:relative;padding-left:22px;}
.tl::before{content:"";position:absolute;left:5px;top:6px;bottom:8px;width:2px;background:var(--line-2);}
.tl-i{position:relative;margin-bottom:15px;}
.tl-i::before{content:"";position:absolute;left:-20px;top:3px;width:12px;height:12px;border-radius:50%;background:var(--card);border:2px solid var(--line-2);}
.tl-i.now::before{background:var(--petrol);border-color:var(--petrol);box-shadow:0 0 0 4px var(--petrol-tint);}
.tl-s{font-size:13px;font-weight:700;}.tl-b{font-size:12.5px;color:var(--ink-2);}.tl-t{font-family:var(--mono);font-size:10.5px;color:var(--ink-3);}

/* ===== panel aksi (detail tiket) ===== */
.notice{background:var(--selesai-bg);color:var(--selesai);border:1px solid color-mix(in srgb,var(--selesai) 32%,transparent);border-radius:10px;padding:11px 15px;font-size:13px;font-weight:600;margin-bottom:16px;}
.panel-h{font-size:14px;font-weight:800;margin:0 0 3px;}
.panel-sub{font-size:12.5px;color:var(--ink-2);margin:0 0 14px;}
.cur-assign{background:var(--petrol-tint);border:1px solid var(--petrol-tint-2);border-radius:9px;padding:8px 12px;font-size:12.5px;color:var(--ink-2);margin-bottom:13px;}
.divs{display:flex;flex-direction:column;gap:9px;}
.divopt{display:flex;align-items:center;gap:12px;border:1.5px solid var(--line-2);border-radius:12px;padding:10px 13px;background:var(--card);cursor:pointer;transition:.14s;}
.divopt:hover{border-color:var(--petrol-300);}
.divopt.sel{border-color:var(--petrol);background:var(--petrol-tint);box-shadow:0 0 0 3px var(--petrol-tint);}
.divopt .av{width:33px;height:33px;font-size:12px;}
.divopt .av.engineering{background:var(--eng);}.divopt .av.purchasing{background:var(--pur);}
.divopt .av.teknisi{background:var(--tek);}.divopt .av.product{background:var(--prod);}
.divopt .di{min-width:0;flex:1;}
.divopt .di b{font-size:13.5px;font-weight:700;display:block;}
.divopt .di span{font-size:11.5px;color:var(--ink-2);display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.divopt .chk{width:20px;height:20px;border-radius:50%;border:2px solid var(--line-2);display:grid;place-items:center;color:transparent;font-size:11px;flex:none;}
.divopt.sel .chk{background:var(--petrol);border-color:var(--petrol);color:#fff;}
.note-l{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3);font-weight:700;display:block;margin:15px 0 6px;}
.ta{width:100%;border:1px solid var(--line-2);border-radius:10px;padding:10px 12px;font-size:13px;font-family:var(--sans);color:var(--ink);background:var(--card);resize:vertical;min-height:62px;}
.ta:focus{outline:none;border-color:var(--petrol);box-shadow:0 0 0 3px var(--petrol-tint);}
.btn.primary,.btn.done,.btn.ghost,.btn.danger{margin-top:11px;}
.btn.primary{background:var(--petrol);color:#fff;box-shadow:0 8px 18px -8px var(--petrol);}
.btn.done{background:var(--selesai-bg);color:var(--selesai);border:1px solid color-mix(in srgb,var(--selesai) 38%,transparent);}
.btn.done:hover{background:color-mix(in srgb,var(--selesai-bg) 78%,var(--selesai) 14%);}
.btn.ghost{background:transparent;color:var(--ink-2);border:1px solid var(--line-2);}
.btn.ghost:hover{border-color:var(--petrol-300);color:var(--petrol);background:var(--petrol-tint);}
.btn.danger{background:var(--tolak-bg);color:var(--tolak);border:1px solid color-mix(in srgb,var(--tolak) 32%,transparent);}
.btn.danger:hover{background:color-mix(in srgb,var(--tolak-bg) 76%,var(--tolak) 12%);}
.hr{height:1px;background:var(--line);margin:18px 0 4px;}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;}
.form-grid .field{margin-bottom:0;}
.form-grid select.inp{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--ink-3) 50%),linear-gradient(135deg,var(--ink-3) 50%,transparent 50%);background-position:calc(100% - 17px) 18px,calc(100% - 12px) 18px;background-size:5px 5px;background-repeat:no-repeat;}
.pgbtn.danger-btn{color:var(--tolak);border-color:color-mix(in srgb,var(--tolak) 35%,transparent);}
.pgbtn.danger-btn:hover:not([disabled]){background:var(--tolak-bg);border-color:var(--tolak);color:var(--tolak);}
@media (max-width:760px){ .form-grid{grid-template-columns:1fr;} }

/* ===== login ===== */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:linear-gradient(160deg,var(--petrol) 0%,var(--petrol-800) 100%);}
.login-card{width:100%;max-width:400px;background:var(--card);border-radius:18px;box-shadow:0 30px 60px -20px rgba(0,0,0,.4);padding:34px 32px;}
.login-brand{display:flex;align-items:center;gap:11px;margin-bottom:22px;}
.login-brand .mk{width:38px;height:38px;border-radius:11px;background:var(--petrol);color:#fff;display:grid;place-items:center;font-weight:800;font-size:18px;}
.login-brand b{font-size:16px;font-weight:800;display:block;line-height:1.1;}
.login-brand span{font-size:11px;color:var(--ink-3);text-transform:uppercase;letter-spacing:.06em;font-weight:600;}
.login-card h1{font-size:20px;font-weight:800;margin:0 0 4px;}
.login-card .sub{font-size:13px;color:var(--ink-2);margin:0 0 22px;}
.field{display:flex;flex-direction:column;gap:6px;margin-bottom:15px;}
.field label{font-size:12.5px;font-weight:600;color:var(--ink-2);}
.inp{background:var(--card);border:1px solid var(--line-2);border-radius:10px;padding:11px 13px;font-size:14px;font-family:var(--sans);color:var(--ink);width:100%;}
.inp:focus{outline:none;border-color:var(--petrol);box-shadow:0 0 0 3px var(--petrol-tint);}
.inp.is-invalid{border-color:var(--tolak);}
.err-msg{font-size:12px;color:var(--tolak);font-weight:500;}
.remember{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--ink-2);margin-bottom:18px;}
.btn{appearance:none;border:none;cursor:pointer;font-family:var(--sans);font-weight:700;background:var(--petrol);color:#fff;border-radius:11px;padding:12px;font-size:14.5px;width:100%;transition:.15s;}
.btn:hover{background:var(--petrol-700);}
.btn:disabled{opacity:.6;cursor:progress;}
.login-note{font-size:11.5px;color:var(--ink-3);text-align:center;margin-top:16px;}

@media (max-width:900px){
  .kpis{grid-template-columns:1fr 1fr;}
  .det-grid{grid-template-columns:1fr;}
}
@media (max-width:720px){
  .side{position:fixed;left:-232px;transition:.2s;z-index:50;}
  .amain{width:100%;}
  .subj-c{max-width:150px;}
}

/* ===== ikon SVG ===== */
svg{flex:none;}
.side a.nav .ico{display:inline-flex;align-items:center;justify-content:center;}
.side-user button{display:inline-flex;align-items:center;justify-content:center;}
.kpi .k-ic svg{display:block;}
.searchbox{color:var(--ink-3);}
.searchbox svg{color:var(--ink-3);}
.pgbtn{display:inline-flex;align-items:center;gap:6px;}
.btn{align-items:center;}
.back-link{display:inline-flex;align-items:center;gap:6px;}
.divopt .av svg{display:block;}

/* Ikon di dalam tombol tidak boleh jadi sasaran klik — jika jadi target, sebagian
   klik (terutama dari alat bantu/otomasi) bisa tidak sampai ke tombolnya. */
.pgbtn svg,.btn svg,.tabs button svg{pointer-events:none;}

/* penanda tiket yang lama tidak bergerak */
.kpi.diam .k-ic{background:var(--tolak-bg);color:var(--tolak);}
.kpi.diam:hover{border-color:var(--tolak);}
.diam-tag{display:inline-flex;align-items:center;gap:4px;margin-left:6px;font-size:10.5px;font-weight:700;color:var(--tolak);background:var(--tolak-bg);border-radius:999px;padding:2px 8px;white-space:nowrap;}
.kpis{grid-template-columns:repeat(5,1fr);}
@media (max-width:1200px){ .kpis{grid-template-columns:repeat(3,1fr);} }